NY Thermal, a company based in Canada, is currently issuing a boiler recall in partnership with the U.S. Consumers Product Safety Commission and Health Canada. The boiler in question is the NY Thermal Trinity Tft and Slant/Fin CHS which is intended for commercial as well as residential use. According to the report, the grommet seal of the boilers have the tendency to reduce in time each time it is used therefore it might dislodge while in operation. When this happens, carbon monoxide will be emitted and could expose nearby humans to CO poisoning. This is already relayed to all boiler installation companies such as Heatworks. As of writing, there are no reported injuries associated with the said boilers.
The company decided to issue a recall because of three complaints they have received regarding the grommet seal which starts to deteriorate while some are dislodging. The result is that the condensation is leaking from the boiler along with carbon monoxide. The company advices that all consumers with boiler models under recall should contact either the distributor or the installer of the equipment in order to book an appointment for free repair. NY Thermal can also be contacted through their official numbers and website.
For consumers who wish to keep using the boilers while repair is not yet completed, it is advised that there should be an operation carbon monoxide alarm located near the sleeping areas as well as the home entrance.
The boilers under recall are all manufactured in Canada and were distributed via NTI which is a wholesaler network or home appliances, heating and plumbing. Sales started on the October of 2011 until January of this year. The price range of the boilers is from $5,000 to $14,000.
The boiler models are called Trinity Tft which has the NTI seal printed at the front of the boiler and these comes only in metallic grey color. Consumers should search online or through the website of NY Thermal for a specific list of affected models. installers and repair professionals including Heatworks advise homeowners to schedule an appointment as soon as possible.